PROCESSING OF PERSONAL DATA
According to the provisions of Law 15/1999 of 13 December on Protection of Personal Data, the user accepts that personal data provided at the time of your reservation will be incorporated into a file owned by Hotel Spa Playamar hereinafter the Company, established in Avda de France 126 -. LAREDO -Cantabria, to manage the reserve system, the processing of your application, control and management of the relationship with web users who transact bookings as well as for statistical studies of registered anywhere cited to design improvements in the services provided users. All form fields marked as mandatory must necessarily be completed for proper processing of their applications. The personal information you provide, will only be disclosed to third parties in compliance with legal obligations or with your prior consent. The user expressly agrees that the bank details provided will be used to meet the possible penalties to cancellations and no-shows fixed under the conditions of the fare. The processing of reservations necessarily involves treating aforesaid, so it can not carry out the process in the event of opposition to mismo.Usted may at any time exercise their rights of access, rectification, cancellation and opposition as more It indicated below.
ACCURACY OF DATA
The user, in any case, the veracity of the data provided, the company the right to deny service to any user who has provided false data, without prejudice to other actions stipulated by Derecho.Asimismo, the users must be duly authorized to provide data to third parties. Only if it has the consent of future hotel guests, you can enter their names in paragraph bedded room. Such information, which allows the Hotel chosen to procure a better service to its guests, it is optional, so, its appropriation by the user, implies on his sole responsibility, assuming the duty to inform those of the content of our policy Privacy in advance the offer of personal information.
DATA PROCESSING IN NAVIGATION
a) The domain name provider (ISP) and / or IP address that gives them access to the network. For example, a user of provider xxx will only be identified with xxx.es domain and / or IP address. This allows us to compile statistics on the countries and servers that most frequently visit our web.
b) The date and time you access our website. This allows us to check times more traffic and make the necessary adjustments to avoid saturation at peak times.
c) The Internet address from which the link that leads to our website. With this data, we can know the effectiveness of different banners and links pointing to our server, to promote those that offer better results.
d) The number of daily visitors to each section. This lets us know the areas most successful and expand and improve their content so that users obtain a more satisfactory result.
To us will allow us to obtain the following information:
a) The date and time of the last time the user visited our web.
b) The content design that the user chose during his visit to our website.
c) Security elements involved in controlling access to restricted areas.
Although the information obtained is, in principle, totally anonymous, pursuant to Report 327/2003 of the Spanish Agency for Data Protection, you are informed users that the data will be incorporated before connected to a file of personal data Company for the purposes detailed above, the user may exercise their rights of access, rectification, cancellation and opposition as indicated below.
Also we use the tool Google Adwords remarketing. This tool allows you to post in the Google Content Network (further details on the Google content network here. Adwords ads based on previous visits to our Web users To do this, some of our web pages include a code called " remarketing tag. "These tags allow read and set cookies on your browser in order to determine the specific type of ad that is displayed to the user, based on about your visit to our web elements, such as the Navigation circuit chosen, the specific pages visited or the actions that have been carried them. The thus created remarketing lists are stored in a database on Google's servers, which store all the cookie IDs are associated with each list or interest category information obtained will allow to identify a particular browser, Google can not identify specific users with this information (Learn more about the Remarketing tool in the link below. Adwords
Regarding the company, this information can only be associated with a particular user if that user is identified on the web, for example he has completed a booking process. In this case the data obtained will be communicated to the company for marketing purposes and segmentation of website users to design marketing campaigns according to the interest shown during navigation, incorporating the data into a file of that entity for the expressed purposes. To oppose the processing and communication mentioned above, the user can disable cookies, as outlined below:
FILE FOR ADVERTISING PURPOSES
The rights of access, rectification, cancellation and opposition may be exercised by letter accompanied by a copy of your ID to the Head of the file that corresponds to the address indicated below:
- Paraty Hotels SL C / Jaen 9 bldg Galia 212 of 11, CP 29004 (Malaga)
- Hotel Playamar Spa Avda. France 126 - LAREDO -Cantabria
CANCELLATION POLICY / non-appearances
From June 1 to September 7, a corresponding deposit required
the first night of hotel, and that amount is applied as follows
Customer cancellation policy:
If you cancel your reservation more than 30 days prior to the date of
entry, the cancellation fee will be 5% of the amount of the first
If you cancel your reservation 30 days or less and more than 7 days before
the date, the cancellation fee will be 50% of the
If you cancel your reservation 7 days or less from the date of entry costs
Cancellation will be 100% of the first night.
- The rest of the year just a card number is required as guarantee
reserve and expenses of the first night will be charged if canceled less than 24
hours or no show at the hotel.
LIABILITY OF HOTEL
Access to the site does not in any case the existence of a commercial relationship between the user and the company. The portal provides information only about the hotel rooms vacant at the time of requesting such information, so if you make the online reservation is contracting directly with the hotel and not the portal. The printed version of the booking made locator serves when you go to the hotel.
Reserve nights in this website implies acceptance and acceptance by the customer of each and every one of the conditions outlined here.
By accepting the following clauses, you acknowledge and agree:
1) Be of legal age and have full capacity to make the reservation, stating that you understand and comprehend all of the conditions found on the website.
2) The data provided when making the reservation on-line are true, complete and concise.
3) only includes web pages featured in the site map.
4) That access to this website is the responsibility of the user
5) That once the reserve will proceed to file the electronic document that has been formalized, you can access it at any time.
6) That confirms the reservation made, ie, the dates, number of rooms, people and hotel of choice.
7) The conditions and price of the reservation, are expressly determined by the fare conditions expressly included in the page you made the reservation.
8) Regarding the relationship with the portal, it gives you the opportunity to book hotel rooms chosen through their website, but does not offer any hotel service responsible.
9) That the card details are collected in order to guarantee the reservation. The payment thereof shall become effective at the selected hotel and only in the case of cancellations or (no shows), will proceed to the cancellation of the reservation and will charge you set in the conditions of the fare.
10) The offers are only valid for as long as they are accessible to service recipients.
Prices listed are Retail prices including VAT Public.
The price includes: Price per night depending on room type and selected regime, except for hotels that specifically noted the inclusion of other services.
Not included: Any service not also specified extras such as transfers, tips, telephone calls, laundry, minibar, parking, etc ...
Time of arrival (check-in) and departure (check-out) as a general rule and unless expressly agreed otherwise the property, the rooms may be used from 14 pm on day of arrival and must be vacated at 12 am on departure day.
PASSPORTS AND VISAS
All travelers without exception (including children) must have their respective personal and family documents, either a passport or identity card, under current legislation. It will be borne by them when traveling so require obtaining visas, passports, vaccination certificates, etc. All children under 18 must carry a written permission signed by their parents or guardians, in anticipation that the same may be requested by any authority. If rejected by any authority visas for particular causes of the user, or be refused entry into the country because they lack the requirements imposed or default in the required documentation, or not being carrier same, the hotel declines all responsibility for events of this nature, being by the consumer any expense arising, apply in these circumstances the conditions and rules established for the case of non-show.